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Opinionated Agentic

Customer Success

Purpose-built for Customer Success.
Powered by AI. Proven in practice.

Book Demo

AI Agent Workflow - Startdeliver

Victoria Newman

Customer Success Manager

Ongoing view

📋

"Which at-risk customers should I prioritize this week before renewals close?"

Just now

Reviewing AI analysis

🔍

That makes sense - Super Works renews in 6 weeks and usage dropped. Let me see the full plan.

12 sec ago

Agent found 3 customers needing attention. Approve suggested tasks?

✓ Approve all

Review first

Now

Query Received

Step 01

Scanning Portfolio

Step 02

📊 Portfolio scan

Analyzing 42 customers - health scores - renewal dates - usage signals

Risk Analysis

Step 03

Insight Delivered

Step 04

Task Suggestions

Step 05

✅ 3 tasks drafted

Ready to push to Ongoing board - awaiting CSM approval

Tasks Created

Step 06

🎯

Workflow complete - 3 tasks pushed to Ongoing

Super Works PLC - Painless Network Inc. - Intelligent Deliver GmbH

Startdeliver AI

Customer Success Agent

📊

From: Customer Portfolio 42 accounts

I found 3 customers with renewal risk in the next 60 days:

Super Works PLC At risk 295k

Painless Network Inc. Declining 239k

Intelligent Deliver GmbH Stalled 257k

Scanned in 0.8s - 42 customers analyzed

✦

AI analysis - Super Works PLC

Priority insight

Usage dropped 18% this month. Renews in 6 weeks. Last check-in was 34 days ago - schedule a call now.

Usage - last 12 weeks ↓18%

Based on usage health + CRM data

✅

Drafted tasks for Ongoing 3 tasks

📞

Call Super Works PLC

Renewal risk - 6 weeks left

Urgent

📧

Send health report

Painless Network Inc.

This week

🗓

QBR scheduling

Intelligent Deliver GmbH

Next week

Tasks ready to push to Ongoing board

Trusted by Leading SaaS Teams

Some of our Successful customers

WHY STARTDELIVER

The CS platform that thinks, acts, and scales with you.

Stay one step ahead

AI health assessment monitors every signal across your customer base — flagging risk, spotting expansion, and telling you exactly where to focus. Before your customers even know something's wrong.

Bring customers into the journey

Shared Space is a dedicated collaboration portal between your team and your customer's team. Shared success plans, mutual milestones, real-time progress. CS becomes a partnership, not a service.

Make CS impossible to ignore

NRR, GRR, team performance, account health — all in one view. Give leadership the numbers that prove CS is your biggest growth lever. Every week, automatically.

Make CS impossible to ignore

NRR, GRR, team performance, account health — all in one view. Give leadership the numbers that prove CS is your biggest growth lever. Every week, automatically.

THE PLATFORM

Built for Customer Success. Intelligent by Design.

Every feature purpose-built for CS — not bolted on, not adapted from something else.

AI knows who needs you.

Startdeliver's AI health assessment reads every signal across your customer base — usage, engagement, stakeholder activity, revenue data — and tells you exactly who to focus on, and why. Predict risk. Spot expansion. Act before it's urgent.

AI knows who needs you.

Your whole CS stack, finally connected.

Every customer interaction, every data source, every team — Sales, CS, Support — in one unified view. No more tab switching. No more data gaps. No more misalignment on what's actually happening with an account.

Your whole CS stack, finally connected.

Customers who know where they're going, stay.

Shared Space brings your team and your customer's team into the same collaborative workspace. Shared success plans, milestones, real-time progress. When customers are in the journey, not just on the receiving end of it, they stick around.

CS that runs itself — so your team doesn't have to.

Automate outreach, onboarding follow-ups, renewal workflows, and expansion plays based on real-time signals. The right action, on the right customer, at the right moment — without anyone manually pulling it together.

CS that runs itself — so your team doesn't have to.

AI HEALTH ASSESSMENT

Your AI that never stops watching

Never miss a risk. Never miss an opportunity.

Success plan tracking
Customer Prioritisation
Onboarding tracking
Segment intelligence
Performance review

NPS & feedback tracking
Support sentiment
Renewal forecasting
At-risk detection
Suggested actions

AI health scoring
Usage monitoring
Churn prediction
Expansion signals
Stakeholder engagement

AI HEALTH ASSESSMENT

Your AI that never stops watching

Never miss a risk. Never miss an opportunity.

Success plan tracking
Customer Prioritisation
Onboarding tracking
Segment intelligence
Performance review

NPS & feedback tracking
Support sentiment
Renewal forecasting
At-risk detection
Suggested actions

AI health scoring
Usage monitoring
Churn prediction
Expansion signals
Stakeholder engagement

AI HEALTH ASSESSMENT

Your AI that never stops watching

Never miss a risk. Never miss an opportunity.

Success plan tracking
Customer Prioritisation
Onboarding tracking
Segment intelligence
Performance review

NPS & feedback tracking
Support sentiment
Renewal forecasting
At-risk detection
Suggested actions

AI health scoring
Usage monitoring
Churn prediction
Expansion signals
Stakeholder engagement

REPORTING & IMPACT

CS results the whole business can see.

Sales Overview

Get a clear snapshot of your sales performance in one place

Sales Overview

Get a clear snapshot of your sales performance in one place

Team performance, in real time

See who's ahead, who's stretched, and where the gaps are.

Team performance, in real time

See who's ahead, who's stretched, and where the gaps are.

Total revenue

Gain clear insights into your revenue with monthly

Total revenue

Gain clear insights into your revenue with monthly

Performance Summary

It’s provides a quick snapshot of your company's key financial metrics

Expense

Revenue

Customers

CUSTOMER STORIES

Real CS teams. Real results.

RULE

FIBBL

FLOURISH

Infera

Braina

Startdeliver has turned our existing customer base into our main driver for growth.

Philip Simon

Head of Customer Success

%

ARR Growth

%

Reduction in churn

RULE

FIBBL

FLOURISH

Infera

Braina

Startdeliver has turned our existing customer base into our main driver for growth.

Philip Simon

Head of Customer Success

%

ARR Growth

%

Reduction in churn

RULE

FIBBL

FLOURISH

Infera

Braina

Startdeliver has turned our existing customer base into our main driver for growth.

Philip Simon

Head of Customer Success

%

ARR Growth

%

Reduction in churn

Connect your entire stack

Some of our Successful customers

THE STARTDELIVER PLATFORM

Every CS motion, covered.

Chat

Shared space

AI health

Stakeholders

Success Plans

Automations

Retention

Task Reminders

The right plan for where you are.

Annual agreements. No hidden fees. Scales as your team and customer base grows.

GIGA

For CS teams getting structured and proactive. Everything you need to start running intelligent Customer Success.

€ 795

Per month, per user *Invoiced annually.

Talk To Sales

Features Included:

5 users included

5 lite users included

Unlimited apps

Up to 1000 customers

AI insights

Power packs not available

TERA

For scaling CS teams driving NRR. Unlimited customers, AI Insights, and AI Actions included.

€ 1295

Per month, per user *Invoiced annually.

Talk To Sales

Features Included:

5 users included

Unlimited lite users

Unlimited apps

Unlimited customers

2 power packs included

AI Insights & AI Actions

ENTERPRISE

Fully custom. Built around your CS motion, your stack, and your scale. Talk to us.

Get quote

Talk To Sales

ENTERPRISE

Fully custom built Customer Success Platform tailored to your needs.

Talk To Sales

GIGA

For CS teams getting structured and proactive. Everything you need to start running intelligent Customer Success.

€ 795

Per month, per user *Invoiced annually.

Talk To Sales

Features Included:

5 users included

5 lite users included

Unlimited apps

Up to 1000 customers

AI insights

Power packs not available

TERA

For scaling CS teams driving NRR. Unlimited customers, AI Insights, and AI Actions included.

€ 1295

Per month, per user *Invoiced annually.

Talk To Sales

Features Included:

5 users included

Unlimited lite users

Unlimited apps

Unlimited customers

2 power packs included

AI Insights & AI Actions

ENTERPRISE

Fully custom. Built around your CS motion, your stack, and your scale. Talk to us.

Get quote

Talk To Sales

ENTERPRISE

Fully custom built Customer Success Platform tailored to your needs.

Talk To Sales

FAQ

Frequently Asked Questions

Get answers to common questions here

How long does implementation take?

Implementation typically takes 4-8 weeks, involving setup, integrations, data migration, and training.

How does your pricing work?

How does Startdeliver compare to other tools like Gainsight, Planhat, or ChurnZero?

What kind of ongoing support do you offer?

Is Startdeliver ISO certified, and how does it handle compliance requirements?

What security measures are in place to protect our data?

Can Startdeliver scale with our company as we grow?

How customizable is Startdeliver to fit our unique processes?

What kind of ROI can we expect from using Startdeliver?

How do you ensure your customers achieve their goals with Startdeliver?

Where do you host our data?

CS that works

while you sleep.

Book Demo

CS that works

while you sleep.

Book Demo

CS that works

while you sleep.

Book Demo